X689 Terms & Conditions —
Your Rights & Responsibilities

These Terms and Conditions ("Terms") constitute a legally binding agreement between x689 ("Platform", "we", "us") and you ("Member", "User", "you"). x689 is an internationally licensed online betting and gaming platform operated specifically for users in Bangladesh.

The following are key definitions used throughout these Terms & Conditions:

• "Platform" refers to the x689.bet website and its associated mobile application.
• "Member" refers to any person registered on x689.
• "Account Balance" refers to the total funds held in a member's wallet.
• "Bonus Balance" refers to funds received through promotions that cannot be withdrawn directly.
• "Wagering Requirement" refers to the total amount that must be wagered before a bonus can be withdrawn.
• "KYC" refers to the Know Your Customer verification process.

X689 operates under an international gaming authority and functions fully within a legal framework. Our Terms & Conditions are always written in plain, accessible language — so every member stays fully informed of their rights and responsibilities.

To open an account on x689, you must meet all of the conditions listed below. Failure to meet any one of them means you are ineligible to use the platform, and your account may be closed at any time.

• You must be at least 18 years is required. Registration by anyone below this age is strictly prohibited.
• You must be a Natural Person Accounts must be registered under an individual's name — registration under a company or organisation name is not permitted.
• The information provided in your account Complete, truthful, and accurate must be met.
• Each individual may only hold One Account Opening multiple accounts is strictly prohibited.
• Online gaming in your area Not Legally Prohibited — it is your responsibility to ensure this.
• You have no active Self-Exclusionis not covered.

During registration, you will need to provide a valid mobile number, an active email address, and a strong password. Once registration is complete, x689 may request identity verification at any time. Failure to complete KYC verification may result in your account and withdrawals being temporarily suspended.

You are solely responsible for the security of your x689 account. Never share your login credentials — including your username, password, and two-factor authentication code — with any third party. x689 will never ask for your password by phone or email.

Any activity carried out from your account will be treated as your own, unless you immediately notify our support team of unauthorized access. If you notice any suspicious activity, change your password right away and contact our support team.

• We recommend changing your password every 3 months.
• Enabling two-factor authentication (2FA) significantly improves the security of your account.
• Updating your account details may require a fresh KYC verification.
• A maintenance fee may apply to accounts that remain inactive for 12 consecutive months.

X689 supports Bangladesh's most popular payment methods. You can easily deposit and withdraw via bKash, Nagad, Rocket, and USDT. All transactions are fully secure and encrypted.

Withdrawal requests are typically processed within 1–24 hours. KYC verification must be completed before your first withdrawal. You may only withdraw to the same payment method used for your deposit. Transactions from multiple accounts linked to the same mobile number may result in all accounts being suspended.

• Daily maximum withdrawal limit: ৳5,00,000 (or equivalent).
• If a deposit is rejected for any reason, it will be returned within 48 hours.
• For suspicious transactions, x689 may place a payment on hold until verification is complete.

Before placing any bets on x689, make sure you read the specific rules for each market carefully. Different rules may apply to different sports and events. Once a bet is confirmed, it cannot be cancelled — partial settlement is only possible through the platform's Cash-Out feature.

• Minimum Bet: ৳20 (across all markets).
• Maximum Bet: Varies by market and event — details are listed on each individual event.
• Bets confirmed before any odds change will not be affected by the updated odds.
• If an event is cancelled, the full stake for that bet will be refunded.
• X689 reserves the right to void any bet accepted at incorrect odds due to a technical error.
• Up to 20 selections can be added when building an accumulator.

Odds change rapidly during live betting. Make sure your internet connection is stable while placing live bets — x689 is not responsible for any bets lost due to connection issues.

X689 regularly offers bonuses and promotions for members — including a Welcome Bonus, Reload Bonus, Cashback, Free Bets, and VIP Rewards. Each bonus comes with its own terms, which are stated alongside the offer.

The following general rules apply to all promotions:

• A wagering requirement must be met before withdrawing any bonus — typically 20x–30x for the Welcome Bonus.
• Each promotion can only be used once per member.
• Any attempt to collect bonuses using multiple accounts will result in the forfeiture of all bonuses and winnings.
• Bets placed with bonus funds must have minimum odds of 1.50 — bets below this threshold will not count toward the wagering requirement.
• Bonuses are generally valid for 7–30 days. Any unused bonus will expire at the end of this period.
• Bonus balance cannot be withdrawn directly.

X689 believes gaming is entertainment — it should never be a source of financial hardship. We are firmly committed to promoting responsible gaming and provide members with the following tools for their protection:

• Spending Limit: Set your own daily, weekly, and monthly deposit limits.
• Session Limit: Set a session time limit for continuous play — you will be automatically logged out once the limit is reached.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 6 weeks.
• Self-Exclusion: Close your account for anywhere from 6 months to permanently.
• Reality Check: Receive reminders about your play time and spending at set intervals.

If you or someone you know is struggling with a gaming problem, please reach out to our support team or visit the Responsible Gaming page.

The following activities are strictly prohibited on x689. Involvement in any of these may result in immediate account closure and forfeiture of all balances:

• Creating multiple accounts or using another person's account.
• Engaging in fraudulent activity by exploiting the bonus system.
• Providing false information on your account.
• Attempting to launder money or conceal the source of illegal funds.
• Attempting to hack or manipulate the platform's software.
• Placing bets using automated bots or scripts.
• Harassing or attempting to harm other members.
• Assisting anyone under 18 years of age with gaming.

X689 takes the protection of your personal information very seriously. We never sell your data to third parties. To view our full Privacy Policy, please Privacy Policy Visit the page.

• Your information is used solely for account management and KYC verification purposes.
• All transactions and personal data are secured with SSL encryption.
• Your information is never shared with any authority except where legally required.
• You may request deletion of your data at any time — however, certain information may need to be retained for legal compliance purposes.

You may request to close your x689 account at any time. Please ensure all pending withdrawals are completed before closing. Upon closure, any unused bonus balance will be forfeited, though your real money balance will be returned.

X689 may also suspend or close an account under the following circumstances:

• If evidence of a Terms & Conditions violation is found.
• Failure to complete KYC verification or providing false information.
• If financial fraud or money laundering is suspected.
• If closure is required under a legal directive.
• As part of a self-exclusion requested by the member themselves.

If you have a dispute or complaint, please contact our support team first. We typically aim to resolve all complaints within 24–72 hours.

• Step 1: Contact our support team via live chat or email.
• Step 2: Submit a detailed description of the issue along with any supporting evidence.
• Step 3: Our resolution team will issue a decision within 72 hours.
• Step 4: If you are unsatisfied with the decision, you may appeal to the licensing authority.

X689 reserves the right to update these Terms and Conditions at any time. For significant changes, members will be notified by email or via the platform at least 7 days in advance. Continued use of the platform after any changes takes effect constitutes acceptance of the revised terms.

• The latest version of these Terms & Conditions will always be available on this page.
• The date of any changes will be noted at the top of the page.
• You are responsible for checking this page regularly.

For any questions or feedback, please reach out to our support team: support@x689.bet